TICKETS

    • Online:  at ChildrensSupportLeague.org from March 8 until April 28.
 
    • By Mail:  Send a check payable to CSL. Mail to: Children's Support League, PMB 187, 6114 LaSalle Avenue Oakland, CA  94611-2821.  Indicate the type of ticket and quantity desired.  Tour tickets requests must be received by April 25.  All ticket orders received after April 25 will be held in Will Call at the Piedmont Community Center, 711 Highland Ave.
 
On the days of the tour, purchase tickets (cash, check or credit) at the Piedmont Community Center, 711 Highland Ave, Piedmont, from 9:30am – 4pm.
Tickets may be picked up at the Piedmont Community Center, 711 Highland Ave, Piedmont, starting at 9:30 am the days of the tour.  You will get a receipt via email.
If you lose your ticket before April 29, please contact CSL at 510.338.4521 or via email info@ChildrensSupportLeague.org.  If you lose your ticket while on the tour, speak to the CSL member at the door of the tour house or go to the ticket table at the Piedmont Community Center.
Tickets may be used over the two tour days to visit each house ONCE.

VIP TICKETS

Yes.  Your VIP ticket will be mailed to you prior to the tour so you know where to go for the VIP tour.  You will also be mailed an invitation to the Kickoff Party.

WILL CALL

Tickets held at will-call (online purchases and mail orders received after April 25) can be picked up starting at 9:30 am at the Piedmont Community Center, 711 Highland Ave, Piedmont, on the days of the tour.
The tour homes are open from 10 am – 4 pm Friday and Saturday, April 29 and 30.  VIP ticket holders, however, have early entry privilege to a designated home and may go to that home as early as 8:30 am on Friday.  We encourage tour guests to visit and shop at our Boutique at the Piedmont Community Center.  Boutique hours are from 10 am – 5 pm on Friday and 10 am – 4 pm on Saturday.
The addresses of the homes are printed on the back side of the tickets and CSL does not provide the tour home locations on its website. Because this is a self-guided tour, you may visit the homes in any order.
Yes.  Tour guests will be given a Tour Book that contains a map of the tour homes.  You may pick up a Tour Book at the ticket table at Piedmont Community Center or at one of the homes on tour.  If you already have your ticket in hand, you may use your GPS to locate the tour homes.
Tour patrons may find it more convenient to drive than to walk to and from most of the homes as some years the homes can be spread throughout town.  Parking is available but can be limited at certain hours of the day. We encourage patrons to ride-share when possible.
Street parking is available near all the tour homes and limited parking by the Piedmont Community Center.  There is also designated handicap parking at each home.  Some of the tour homes have steps but we strive to make the tour easy to access for all.  Allow for extra time to find parking during lunch time from 11 am to 2 pm.
Gourmet food trucks will be serving scrumptious lunches. This year two delicious lunch options will be freshly prepared at the Piedmont Community Center. Doc's Classics will be grilling burgers and sandwiches, and El Sur will be preparing empanadas and salad.  If you did not buy a lunch ticket in advance, you may purchase one at the Piedmont Community Center. Lunch is available from 11 am to 2 pm and is on a first-come, first-served basis, even if you purchased your tour plus lunch ticket in advance or at one of the tour homes.

GENERAL QUESTIONS

VIP Kickoff party - Thursday, April 28th 6:30-8:30 pm
VIP Breakfast and Speaker - Friday, April 29th 8:30-10 pm
Tour Days - Friday, April 29th and Saturday, April 30th 10:00 am-4:00 pm
Your tour ticket will allow you a self-guided tour of this year’s five beautiful homes. You will enjoy viewing many of the rooms in each home and the gardens when applicable. All guests receive a Tour Book detailing the highlights of each home, and docents, as well as professionals associated with the home, will be available to answer questions. VIP ticket holders will be able to tour to a sixth home this year. In addition to the home tour, you will have access to the Pop-Up Boutique at the Piedmont Community Center at no extra charge. The boutique vendors donate 20% of their proceeds to Childrens’ Support League. This year two delicious lunch options will be freshly prepared at the Piedmont Community Center. Doc's Classics will be grilling burgers and sandwiches, and El Sur will be preparing empanadas and salad.
The Children’s Support League of the East Bay (CSL) is a non-profit organization committed to improving the lives of children in our community. Our all-volunteer organization raises funds through its annual Heart of the Home Tour to support a variety of non-profit agencies that benefit disadvantaged children, newborn to age 18, in Alameda and Contra Costa counties. Our purpose is exclusively charitable and over 90% of all monies raised on the tour go directly to these agencies.
Click here to see a list of CSL’s 2015 grant recipients.
Restrooms are available at the Piedmont Community Center, 711 Highland Ave. Piedmont.  There are no restrooms available at the tour homes.
Ticket holders may view each home only once.  However,  if you are unable to view all five homes in a single day the homes may be viewed over the two days of the tour.
Babies are allowed but they need to be carried (no strollers).  If children cannot be carried, they each must have a ticket and the parent/adult accompanying the child must hold his/her hand at all times.  Children in backpacks are not allowed.   Dogs are not allowed at any time.
Tour Books are available at each tour home and at the Piedmont Community Center.  Each ticket holder is entitled to receive a Tour Book.
Tour guests often inquire about room décor -- paint colors, fabrics, floral arrangement, landscaping, accessories, etc.  The CSL Tour Book is a wonderful resource to use year after year to recall information about the tour and the home vendors. Additionally, during the tour, the docents will provide you information about the rooms, and featured vendor representatives are often at the tour homes to answer your questions.
The price of the general admission ticket is deductible to the extent of the law. The value of goods for the VIP package is $90, and the VIP tax-deductible contribution is $35.
The tour is self-guided, so you can go at your own pace. Most tour guests complete the tour on a leisurely basis in about 4 hours. That time allows for viewing of the 5 homes, savoring a gourmet lunch, and shopping at the boutique at the Piedmont Community Center.
Our 2017 tour will be held on Friday and Saturday, April 28th and 29th. We will be glad to add you to our mailing list so that you can receive a tour brochure in mid March 2017. Please send us your name, address, and email at info@childrenssupportleague.org We will begin posting information about next years tour in February 2017. Please visit our website in February 2017 for tour updates.
Wear comfortable shoes that are easy to slip on because you will be asked to remove your shoes upon entry and given booties to wear in the homes. The weather is typically beautiful in April, but there may be a slight breeze, so you might want to wear layers or whatever is appropriate.

ADDITIONAL QUESTIONS

You may reach CSL via voice mail message at (510) 338-4521 or contact CSL via e-mail at info@ChildrensSupportLeague.org.  We will do our best to respond promptly.